8 Profit-Sucking Elements of Unresolved Workplace Conflict
Sep
19
11:30 am11:30

8 Profit-Sucking Elements of Unresolved Workplace Conflict

Unresolved workplace conflict is the highest and most manageable cost in organizations today...

... yet the most avoided and ineffectively managed.

Learn to quantify the 8 profit-sucking elements of unresolved workplace conflict.  Understanding the true costs of intangibles will help you make the case for action or inaction. Know when it makes sense to involve outside intervention. Take away decision making tools easily applied in any workplace conflict situation. Time allowing, we'll discuss outside intervention: pros/cons and vetting service providers. This event typically runs over - allowing extra time to stay after will help assure your questions are addressed.

Seating limited.

Brownbag Lunch Format:

  • 11:30 Mingling, lunch, introductions

  • 12:00 Interactive presentation

  • 1:00 Wrap up and networking

Bring your lunch!  RTG provides utensils, plates, cups, mugs, napkins, filtered water, coffee, tea, hot water.

Fee: $35 non-refundable

Purchase price is non-refundable. However, sometimes life happens and you just can't make it. Please let us know up to 2 hours in advance if you won't be able to join us. We will issue a workshop credit for you or your designee to apply towards a future Lunch 'n Learn event.

WORKPLACE NOTE:  This event is an abbreviated version of a half-day workshop that can be customized for your workplace.

 

 

 


BIFF!  ...  Brief - Informative - Friendly - Firm
Jun
20
11:30 am11:30

BIFF! ... Brief - Informative - Friendly - Firm

Responding to high conflict communications: personal attacks, hostile email and social media meltdowns.

Based on the book and training by Bill Eddy, LCSW, Esq.

A BIFF response style is easy to remember, hard to do. It takes practice!  BIFF responses apply to any communication, anywhere earning you respect and contributing to your success while responding quickly and civilly even to people who treat you rudely.

Learn about and practice basic BIFF responses during this brown bag lunch session.

Seating limited.

Brownbag Lunch Format:

  • 11:30 Mingling, lunch, introductions

  • 12:00 Interactive presentation

  • 1:00 Wrap up and networking

Bring your lunch!  RTG provides utensils, plates, cups, mugs, napkins, filtered water, coffee, tea, hot water.

Fee: $35 non-refundable

Listening: Power, Influence, Results
Jun
13
11:30 am11:30

Listening: Power, Influence, Results

Improve your communication skills! Learn about different types of listening, test your skills, practice active listening. Take away tools you can use and practice in any setting. 

If we were supposed to talk more than we listen, we would have two tongues and one ear.” Mark Twain

Seating limited.

Brownbag Lunch Format:

  • 11:30 Mingling, lunch, introductions

  • 12:00 Interactive presentation

  • 1:00 Wrap up and networking

Bring your lunch!  RTG provides utensils, plates, cups, mugs, napkins, filtered water, coffee, tea, hot water.

Fee: $35 non-refundable

Eventbrite - Listening: Power, Influence, Results

Purchase price is non-refundable. However, sometimes life happens and you just can't make it. Please let us know up to 2 hours in advance if you won't be able to join us. We will issue a workshop credit for you or your designee to apply towards a future Lunch 'n Learn event.

WORKPLACE NOTE:  This event is an abbreviated version of a half-day workshop that can be customized for your workplace.